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Korozja w Imprezach i Foresterach z US


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Rekomendowane odpowiedzi

Proszę o lobbing (pytania do dyrekcji) posiadaczy imprez 2002-2007 oraz foresterów 2003-2008 z rodowodem US. Wygląda na to, że nasze auta mogą próchnieć pod wpływem soli w okolicach mocowań wahaczy. To z kolei w prostej linii może doprowadzić do ...hm co najmniej chwilowych kłopotów z dalszą jazdą. W stanach, gdzie sypią solą akcja właśnie ruszyła. Producent na własny koszt zabezpiecza antykorozyjnie odpowiednie elementy auta. Z jednej strony niby nic wielkiego, ale jeśli komuś miałaby się zdarzyć krzywda. Szczegóły poniżej.

 

Dear Subaru Owner:

 

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Subaru of America, Inc. has decided that a defect, which relates to motor vehicle safety, exists in some 2002 - 2007 model year Subaru Impreza and 2003 - 2008 model year Subaru Forester vehicles whose owners either currently reside in, or the vehicle has ever been registered in, at least one of the following states:

 

Connecticut Maine New Hampshire Vermont

Delaware Maryland New Jersey West Virginia

District of Columbia Massachusetts New York Wisconsin

Illinois Michigan Ohio

Indiana Minnesota Pennsylvania

Iowa Missouri Rhode Island

 

DESCRIPTION OF THE SAFETY DEFECT

 

Subaru has determined that your vehicle may have been manufactured with front lower control arms (transverse links) that could corrode in the hanger bracket area if exposed to salt for a prolonged period of time. If the vehicle is operated for an extensive period in a "salt-belt" area (see list of states above that use salt extensively on the roads in the winter), continued exposure to salt could cause the lower control arm hanger brackets to rust and eventually break.

 

DESCRIPTION OF THE SAFETY HAZARD

 

The lower control arms are part of your vehicle's front suspension. If one or both were to break due to rusting, control of the vehicle could be affected without prior warning, possibly resulting in a crash. If you encounter this situation, avoid sudden braking and steer straight ahead as you gradually slow down. Then move to an area off of the roadway where you can safely stop.

 

INSPECTION / REPAIR

 

Subaru will inspect and test the current condition of your vehicle's front lower control arms. If both are found to be acceptable, anti-rust materials will be applied to the areas of concern as a preventative measure. If either control arm is found to be unacceptable, both will be replaced. These repairs will be performed at no cost to you.

 

WHAT YOU SHOULD DO

 

You should immediately contact your Subaru Dealer for an appointment to have the front lower control arms inspected and repaired as indicated in the "Inspection / Repair" section of this email.

 

HOW LONG WILL THE REPAIR TAKE?

 

The time to inspect the front lower control arms and apply anti-rust material is approximately 42 minutes. However, if it is determined that the lower control arms require replacement, the total estimated repair time is 2 hours ! and 36 minutes.

 

Additionally, after the anti-rust material is applied, the vehicle should not be driven for at least one hour to allow time for the material to dry. Therefore, it may be necessary to leave your vehicle the full day of your scheduled appointment to allow your dealer flexibility in scheduling.

 

IF YOU HAVE PREVIOUSLY PAID FOR A REPAIR

 

If you have already paid for repairs associated with this condition, you may be eligible for reimbursement. Reimbursement consideration will be based on the amount an authorized Subaru Dealer in your area would charge for replacement of the front lower control arms.

 

Please send the original service repair order, which has the name of the repair facility, date of repair, mileage at the time of repair, complete vehicle identification number (17 digits), and your name, with correct mailing address and telephone number to the address listed below:

 

Subaru of America, Inc.

Customer Dealer Services Department

Attention: WVX -34 Recall

P.O. Box 6000

Cherry Hill, NJ 08034-6000

 

Please send original receipts only and retain a photocopy for your records. Please be assured that we will attempt to process your reimbursement request as quickly as possible, but it may take up to 60 days for this process to be completed.

 

IF YOU NEED FURTHER ASSISTANCE:

 

To locate the nearest Subaru Dealer, you can access our website at www.subaru.com and select "Find a Dealer."

 

For additional information and the most Frequently Asked Questions, please go to:

www.wvx34.service-campaign.com

 

If you need additional assistance, please contact us directly:

 

Telephone: 1-800-SUBARU3 (1-800-782-2783) Monday through Thursday between 8:30 a.m. and 7 p.m. ET and Friday between 10:30 a.m. and 5 p.m. ET.

E-mail: Go to www.subaru.com and select "Contact Us."

U.S. Postal mail: Write us at Subaru of America, Inc., Attn: CDS Department, P.O. Box 6000, Cherry Hill, NJ 08034-6000.

 

Please contact us immediately if the dealer fails or is unable to make the necessary repairs free of charge.

 

You may also contact the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave. SE, West Building, Washington, DC 20590 or call the toll free Auto Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153) or go to www.safercar.gov if you believe the dealer has failed or is unable to remedy your vehicle without charge within a reasonable amount of time.

 

Your continued satisfaction with your Subaru is important to us. Please understand that we have taken this action in the interest of your safety and your vehicle's proper operation. We sincerely apologize for any inconvenience this matter may cause and urge you to schedule an appointment as soon as possible to have this repair performed.

 

Sincerely,

Subaru of America, Inc.

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