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Akcja serwisowa WQA37


stoona WRO
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Witam,

oto co wyczytałem odnośnie akcji serwisowej dotyczącej środkowego pasa bezpieczeństwa tylnej kanapy dla Foresterów US 2009-2012

 

Recall Service Program

Subaru Recall Campaign: Forester Rear Seat Center Seatbelt | WQA37

Important Safety Recall Notice

Subaru Recall Campaign WQA-37

NHTSA Recall No. 12V-099

 

 

Dear Subaru Owner:

 

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.

 

In March 2012, we notified you that Subaru of America, Inc. decided that the rear seat center seatbelt on certain 2009 through 2012 model year Forester vehicles fails to conform to one of the requirements of Federal Motor Vehicle Safety Standard No. 208, “Occupant Crash Protection”. We informed you that we would send you a second notice when repair parts became available. Those parts are now available.

 

DESCRIPTION OF THE NONCOMPLIANCE

 

Subaru has determined that your vehicle has been manufactured with a rear seat center seatbelt that does not comply with the Federal Motor Vehicle Safety Standard requirement for securing a child restraint system (CRS) also known as a “child safety seat”.

 

DESCRIPTION OF THE SAFETY HAZARD

 

The rear center seatbelt may not adequately secure certain CRSs that require a short belt routing configuration for attachment. This seatbelt contains an Automatic Locking Retractor that may not lock as intended when such a configuration is used, preventing a tight and secure installation of the CRS. If the CRS is not properly secured, the CRS may not provide the protection it was designed to provide, and the child occupying the CRS may be at an increased risk of injury in the event of a crash.

 

REPAIRS

 

To correct this condition, Subaru will repair the rear seat center seatbelt assembly at no cost to you.

 

PRECAUTIONS YOU SHOULD TAKE IN THE MEANTIME

 

A CRS should NOT be used in the rear seat center position until the seatbelt assembly has been repaired. As recommended in your vehicle’s Owner’s Manual, the left or right rear seating positions should be used for installation of a CRS. Please refer to your vehicle’s Owner’s Manual for proper seatbelt usage instructions.

 

HOW LONG WILL THE REPAIR TAKE?

 

The actual time to repair the rear seat center seatbelt is approximately 30 minutes. However, it may be necessary to leave your vehicle for a longer period of time on the day of your scheduled appointment to allow your dealer flexibility in scheduling.

 

ADDITIONAL INFORMATION

 

The condition described only poses a safety risk when a CRS is installed in the rear seat center position. Otherwise, this seatbelt will operate normally and provide the intended occupant protection. Other seatbelts in the vehicle are not affected by this condition.

 

IF YOU HAVE PREVIOUSLY PAID FOR THIS REPAIR

 

If you have already paid for repairs associated with this condition prior to receiving this notice, you may be eligible for reimbursement. For more information contact Subaru at 1-800-782-2783.

 

IF YOU NEED FURTHER ASSISTANCE:

 

To locate the nearest Subaru Dealer you can access our website at http://www.subaru.com and select “Find a Dealer”.

 

For additional information and the most Frequently Asked Questions, please go to:

http://www.wqa37.service-campaign.com

 

If you need additional assistance, please contact us directly:

• Telephone: 1-800-SUBARU3 (1-800-782-2783) Monday through Thursday between 7:30 a.m. and 8:00 p.m. ET ,Friday- 10:30a.m. and 5:00p.m. ET.

and Saturday- 9:00a.m. and 3:30p.m. ET. • E-mail: Go to http://www.subaru.com and select “Contact Us”.

• U.S. Postal mail: Write us at Subaru of America, Inc., Attn: CDS Department,

P.O. Box 6000, Cherry Hill, NJ 08034-6000.

 

Please contact us immediately if the dealer fails or is unable to make the necessary repairs free of charge.

 

You may also contact the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave. SE, Washington, DC 20590 or call the toll free Auto Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153) or go to http://www.safercar.gov if you believe the dealer has failed or is unable to remedy your vehicle without charge within a reasonable amount of time.

 

Your continued satisfaction with your Subaru is important to us. Please understand that we have taken this action in the interest of your safety and your vehicle’s proper operation. We sincerely apologize for any inconvenience this matter may cause and urge you to schedule an appointment as soon as possible to have this repair performed.

 

 

 

Sincerely,

Subaru of America, Inc.

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  • Dyrekcja SIP
Witam,

oto co wyczytałem odnośnie akcji serwisowej dotyczącej środkowego pasa bezpieczeństwa tylnej kanapy dla Foresterów US 2009-2012

 

Ponieważ brak jest pytania, potwierdzam tylko, że zapoznałem się z treścią przytoczonego dokumentu.

 

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napisałem tylko informacyjnie

powinienem zamieścić w innym dziale

 

zadam więc pytanie

czy auta rodem z USA mogą być objęte tą akcja w Polsce, bezkosztowo- oczywiście?

 

Tak. Nastąpił kontakt pomiędzy FHI, SOA oraz SIP, z pozytywnym wynikiem.

W przypadku posiadania samochodu podlegającego akcji oraz woli skorzystania z niej proszę o kontakt z Działem Technicznym ( z podaniem numeru podwozia ). Ponieważ element wymienny musi być przesłany z SOA całość ( od zgłoszenia do wymiany) zajmie trochę czasu .

 

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Witam,

 

dostałem właśnie wiadomość z USA, iż przygotowyją części do wysyłki do lokalnego dealera.

Czy przyjdzie mi zapłacić za wymianę przesłanej części, czy też wymiana odbędzie się bezkosztowo (dla mnie jako użytkownika Subaru)?

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Czy przyjdzie mi zapłacić za wymianę przesłanej części, czy też wymiana odbędzie się bezkosztowo (dla mnie jako użytkownika Subaru)?

Naturalnie będzie to wykonane bezpłatnie ;)

 

Pozdrowienia

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